Employee Experience EXplained #8: Why do we need Empathy Maps

Employee Experience Diversity & Inclusion Wellbeing & Resilience Journey Mapping Video

2 Minutes

27/11/2023

In the eighth in the series, Nicholas Wardle discusses the numerous benefits of utilising Empathy Maps.

Employee Experience | Journey Mapping | Talent

In Employee Experience terms, there’s a huge difference between a moment that matters and a rescue moment—although they’re often confused.

Article

3 Minutes

Culture | Diversity & Inclusion

The question, "Can a Business Have Multiple Cultures?" is more than just a topic for academic debate; it's a reality faced by many organisations.

Article

4 Minutes

Employee Experience | Change & Transformation | Journey Mapping

What you need to Stop, Start, Continue, Change

Article

2 Minutes

Employee Experience | Journey Mapping

Supporting you in getting going with your EX efforts

Article

5 Minutes

Employee Experience | Motivation & mojo | Productivity

As business guru Peter Drucker says: ‘what doesn’t get measured, doesn’t get done’.

Article

2 Minutes

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