Employee Experience EXplained #8: Why do we need Empathy Maps

Employee Experience Diversity & Inclusion Wellbeing & Resilience Journey Mapping Video

2 Minutes

27/11/2023

In the eighth in the series, Nicholas Wardle discusses the numerous benefits of utilising Empathy Maps.

Employee Experience | Journey Mapping

In the seventh in the series, Nicholas Wardle discusses how you create these and who should be involved.

Video

3 Minutes 11/11/2023

Culture | Diversity & Inclusion | Wellbeing & Resilience | Internal Comms

Simply posting articles about Black History Month or Pride Month does not make you an inclusive employer.

Article

3 Minutes

Employee Experience

In the second in the series, Nicholas Wardle discusses that EX should be the umbrella term for all employee-related activity.

Video

2 Minutes 11/11/2023

Customer Experience | Employee Experience | Brand | Strategy

The first decision is where to start...

Article

2 Minutes

Culture | Strategy | Change & Transformation | Employee Experience | Employee Engagement

How culture influences strategic decisions and shapes an organisation's path to success.

Article

4 Minutes

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