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Employee Experience EXplained #8: Why do we need Empathy Maps
Employee Experience EXplained #8: Why do we need Empathy Maps
Employee Experience
Diversity & Inclusion
Wellbeing & Resilience
Journey Mapping
Video
2 Minutes
27/11/2023
In the eighth in the series, Nicholas Wardle discusses the numerous benefits of utilising Empathy Maps.
Employee Experience
|
Diversity & Inclusion
|
Journey Mapping
Employee Experience EXplained #9: Why do we need Employee Archetypes?
Video
3 Minutes
04/12/2023
Related Insights
Employee Experience
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Journey Mapping
Employee Experience EXplained #6: How do you create the Moments that Matter?
In the sixth in the series, Nicholas Wardle explains the process behind how you define these.
Video
2 Minutes
11/11/2023
Employee Experience
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Customer Experience
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Employee Engagement
EXclusive News – June 2024
Welcome to the latest edition of EXclusive News, produced by Brand Experiences.
News
4 Minutes
27/06/2024
Employee Experience
|
Consulting
Employee Experience EXplained #10: How should we measure EX?
In the tenth in the series, Nicholas Wardle discusses that what doesn't get measured, doesn't get done!
Video
3 Minutes
07/12/2023
Employee Experience
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Employee Engagement
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Talent
Five ethical steps to boost your Glassdoor ratings
It's reckoned that angry customers are two-to-three times more likely to leave a review than a happy customer. It's likely to be the same for your employees.
Article
3 Minutes
Employee Experience
|
Employee Engagement
|
Internal Comms
EXclusive News – May 2025
Welcome to the latest edition of EXclusive News, produced by Brand Experiences.
News
3 Minutes
14/05/2025
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