Employee Experience EXplained #8: Why do we need Empathy Maps

Employee Experience Diversity & Inclusion Wellbeing & Resilience Journey Mapping Video

2 Minutes

27/11/2023

In the eighth in the series, Nicholas Wardle discusses the numerous benefits of utilising Empathy Maps.

Employee Experience | Culture | Change & Transformation

Our Chief Culture Officer, Nicholas Wardle, has been a driving force in the creation of People and Culture Kuwait (PACK).

Article

2 Minutes 06/04/2026

Employee Experience | Journey Mapping | Talent

In Employee Experience terms, there’s a huge difference between a moment that matters and a rescue moment—although they’re often confused.

Article

3 Minutes

Employee Experience | Strategy | Culture

Setting the route for your journey to EX success.

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2 Minutes

Employee Experience | Sustainability | Talent

How much is your lost EX Opportunity cost?

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3 Minutes

Employee Experience | Customer Experience | Sustainability | Culture

Here’s links to recent reports we’ve come across that we’ve found interesting and some of our key takeaways from them.

News

3 Minutes

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