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Employee Experience EXplained #8: Why do we need Empathy Maps
Employee Experience EXplained #8: Why do we need Empathy Maps
Employee Experience
Diversity & Inclusion
Wellbeing & Resilience
Journey Mapping
Video
2 Minutes
27/11/2023
In the eighth in the series, Nicholas Wardle discusses the numerous benefits of utilising Empathy Maps.
Employee Experience
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Diversity & Inclusion
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Journey Mapping
Employee Experience EXplained #9: Why do we need Employee Archetypes?
Video
3 Minutes
04/12/2023
Related Insights
Employee Experience
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Culture
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Employee Engagement
Employee Experience industry useful reports – January 2025
Here’s links to recent reports we’ve come across that we’ve found interesting and some of our key takeaways from them.
News
4 Minutes
27/01/2025
Employee Experience
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Learning & Development
What Employee Experience courses are available?
Upskilling you to support EX at your organisation
Article
2 Minutes
Diversity & Inclusion
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Culture
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Wellbeing & Resilience
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Motivation & mojo
Is personality profiling harming your EDI efforts?
There is a documentary on HBO/Sky called: Persona: The Dark Truth About Personality Tests. What it highlights is examined.
Article
3 Minutes
Employee Experience
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Culture
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Change & Transformation
If you open a bottle of sparkling water and then leave it, it goes flat
Is this what happens to your major change campaigns?
Article
1 Minute
10/07/2025
Customer Experience
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Employee Experience
How does the Employee Experience impact the Customer Experience?
EX and CX are two sides of the same coin
Article
4 Minutes
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