Employee Experience EXplained #8: Why do we need Empathy Maps

Employee Experience Diversity & Inclusion Wellbeing & Resilience Journey Mapping Video

2 Minutes

27/11/2023

In the eighth in the series, Nicholas Wardle discusses the numerous benefits of utilising Empathy Maps.

Employee Experience | Customer Experience | Employee Engagement

Welcome to the latest edition of EXclusive News, produced by Brand Experiences.

News

3 Minutes 28/03/2024

Employee Experience | Culture | Employee Engagement

Why is such a simple concept proving so hard to bring to life for organisations?

Article

3 Minutes

Employee Experience | Motivation & mojo | Productivity

As business guru Peter Drucker says: ‘what doesn’t get measured, doesn’t get done’.

Article

2 Minutes

Employee Experience | Customer Experience | Employee Engagement

Here’s links to recent reports we’ve come across that we’ve found interesting and some of our key takeaways from them.

News

3 Minutes 25/06/2024

Employee Experience | Motivation & mojo | Productivity | Wellbeing & Resilience

Working with the Institute of Internal Communication (IoIC) we ran the 2020 Employee Experience Opportunity (EXO) survey.

Publication

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