Employee Experience EXplained #8: Why do we need Empathy Maps

In Employee Experience terms, there’s a huge difference between a moment that matters and a rescue moment—although they’re often confused.

Culture is being owned collectively

Here’s links to recent reports we’ve come across that we’ve found interesting and some of our key takeaways from them.

In this series, Nicholas Wardle shares some of the successful no-cost or low-cost initiatives we've supported organisations with across their Employee Lifecycle. In this video, he discusses personalising the first day for employees

Though the two terms share some similarities, they are not the same. Engagement is an outcome of Employee Experience. We do recognise, though, that for the last decade or so, engagement has sometimes been used as an umbrella term for the experience an employee has at an organisation.