Employee Experience EXplained #8: Why do we need Empathy Maps

2 Minutes
27/11/2023
In the eighth in the series, Nicholas Wardle discusses the numerous benefits of utilising Empathy Maps.

Related Insights

Employee Experience EXplained #6: How do you create the Moments that Matter?

In the sixth in the series, Nicholas Wardle explains the process behind how you define these.
2 Minutes 11/11/2023

EXclusive News – June 2024

Welcome to the latest edition of EXclusive News, produced by Brand Experiences.
4 Minutes 27/06/2024

Employee Experience EXplained #10: How should we measure EX?

In the tenth in the series, Nicholas Wardle discusses that what doesn't get measured, doesn't get done!
3 Minutes 07/12/2023

Five ethical steps to boost your Glassdoor ratings

It's reckoned that angry customers are two-to-three times more likely to leave a review than a happy customer. It's likely to be the same for your employees.
3 Minutes

EXclusive News – May 2025

Welcome to the latest edition of EXclusive News, produced by Brand Experiences.
3 Minutes 14/05/2025

Would you like to speak to one of our experts?