Employee Experience EXplained #8: Why do we need Empathy Maps

Employee Experience Diversity & Inclusion Wellbeing & Resilience Journey Mapping Video

2 Minutes

27/11/2023

In the eighth in the series, Nicholas Wardle discusses the numerous benefits of utilising Empathy Maps.

Related Insights

Employee Experience | Motivation & mojo | Productivity | Wellbeing & Resilience

Employee Experience Opportunity survey 2020

Working with the Institute of Internal Communication (IoIC) we ran the 2020 Employee Experience Opportunity (EXO) survey.

Publication

Employee Experience | Employee Engagement | Talent

Five ethical steps to boost your Glassdoor ratings

It's reckoned that angry customers are two-to-three times more likely to leave a review than a happy customer. It's likely to be the same for your employees.

Article

3 Minutes

Employee Experience | Journey Mapping

Employee Experience EXplained #5: How do you create an Employee Lifecycle

In the fifth in the series, Nicholas Wardle talks you through the stages required and the process of creation.

Video

2 Minutes 11/11/2023

Employee Experience | Employee Engagement | Internal Comms

EXclusive News – February 2024

Welcome to the latest edition of EXclusive News, produced by Brand Experiences.

News

3 Minutes 27/02/2024

Customer Experience | Employee Experience | Consulting

Welcome to the experience era

Why you need to embrace it