Employee Experience Opportunity survey 2020

Working with the Institute of Internal Communication (IoIC) we ran the 2020 Employee Experience Opportunity (EXO) survey.

The full results are available to download below. Big themes include:

  • Employees' attitudes to work
  • Motivation & Wellbeing
  • Leadership
  • Aligning Employee Experience and Customer Experience
  • Managing change
  • Productivity
  • The impact of Covid-19

Hopefully you will find the results and the practical insights useful. You can learn a little more about the survey by watching the short video below, featuring co-creator of the Employee Experience Opportunity, Nicholas Wardle.

Enter your details in the form below and we will send you a link to download the results.

Related Insights

How do I measure Employee Experience?

As business guru Peter Drucker says: ‘what doesn’t get measured, doesn’t get done’.
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What are the moments that matter of the Employee Experience?

Organisations obsess over the importance of creating Moments that Matter for their customers – and so they should for their employees.
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What Employee Experience courses are available?

Upskilling you to support EX at your organisation
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Why and how should organisational culture change?

The journey of cultural change in an organisation is ongoing, dynamic, and essential for sustained success.
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Would you like to speak to one of our experts?