Employee Experience Opportunity survey 2020

Working with the Institute of Internal Communication (IoIC) we ran the 2020 Employee Experience Opportunity (EXO) survey.

The full results are available to download below. Big themes include:

  • Employees' attitudes to work
  • Motivation & Wellbeing
  • Leadership
  • Aligning Employee Experience and Customer Experience
  • Managing change
  • Productivity
  • The impact of Covid-19

Hopefully you will find the results and the practical insights useful. You can learn a little more about the survey by watching the short video below, featuring co-creator of the Employee Experience Opportunity, Nicholas Wardle.

Enter your details in the form below and we will send you a link to download the results.

Related Insights

Employee Experience EXplained #9: Why do we need Employee Archetypes?

In the ninth in the series, Nicholas Wardle discusses what these are and how they differ from personas.
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Employee Experience industry useful reports – November 2023

Here’s links to recent reports we’ve come across that we’ve found interesting and some of our key takeaways from them.
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How to improve culture at pace and scale

Our culture offer helps you to empathise, energise and optimise.
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Employee Experience EXplained #2: Where does EX sit in an organisation?

In the second in the series, Nicholas Wardle discusses that EX should be the umbrella term for all employee-related activity.
2 Minutes 11/11/2023

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