Employee Experience Opportunity survey 2020

Working with the Institute of Internal Communication (IoIC) we ran the 2020 Employee Experience Opportunity (EXO) survey.

The full results are available to download below. Big themes include:

  • Employees' attitudes to work
  • Motivation & Wellbeing
  • Leadership
  • Aligning Employee Experience and Customer Experience
  • Managing change
  • Productivity
  • The impact of Covid-19

Hopefully you will find the results and the practical insights useful. You can learn a little more about the survey by watching the short video below, featuring co-creator of the Employee Experience Opportunity, Nicholas Wardle.

Enter your details in the form below and we will send you a link to download the results.

Related Insights

Employee Experience FAQs

Here's (almost) everything you ever wanted to know about the Employee Experience
2 Minutes

EX on a budget #4

In this series, Nicholas Wardle shares some of the successful no-cost or low-cost initiatives we've supported organisations with across their Employee Lifecycle. In this video, he discusses that you shouldn't treat leavers as if they're dead!
2 Minutes 09/04/2025

Employee Experience industry useful reports – April 2024

Here’s links to recent reports we’ve come across that we’ve found interesting and some of our key takeaways from them.
3 Minutes 26/04/2024

How to write an Employee Experience strategy

Setting the route for your journey to EX success.
2 Minutes

Employee Experience industry useful reports – March 2024

Here’s links to recent reports we’ve come across that we’ve found interesting and some of our key takeaways from them.
3 Minutes 27/03/2024

Would you like to speak to one of our experts?