Employee Experience Opportunity survey 2020

Working with the Institute of Internal Communication (IoIC) we ran the 2020 Employee Experience Opportunity (EXO) survey.

The full results are available to download below. Big themes include:

  • Employees' attitudes to work
  • Motivation & Wellbeing
  • Leadership
  • Aligning Employee Experience and Customer Experience
  • Managing change
  • Productivity
  • The impact of Covid-19

Hopefully you will find the results and the practical insights useful. You can learn a little more about the survey by watching the short video below, featuring co-creator of the Employee Experience Opportunity, Nicholas Wardle.

Enter your details in the form below and we will send you a link to download the results.

Related Insights

Employee Experience industry useful reports – July 2024

Here’s links to recent reports we’ve come across that we’ve found interesting and some of our key takeaways from them.
3 Minutes 19/07/2024

What are Employee Journey Maps?

Supporting your EX efforts journey by journey
2 Minutes

Employee Experience industry useful reports – December 2024

Here’s links to recent reports we’ve come across that we’ve found interesting and some of our key takeaways from them.
4 Minutes 09/12/2024

Employee Experience industry useful reports – January 2024

Here’s links to recent reports we’ve come across that we’ve found interesting and some of our key takeaways from them.
3 Minutes

Employee Experience EXplained #3: Where do you begin with your EX efforts?

In the third in the series, Nicholas Wardle takes you to the beginning of your EX improvement journey.
2 Minutes 11/11/2023

Would you like to speak to one of our experts?