Employee Experience Opportunity survey 2020

Working with the Institute of Internal Communication (IoIC) we ran the 2020 Employee Experience Opportunity (EXO) survey.

The full results are available to download below. Big themes include:

  • Employees' attitudes to work
  • Motivation & Wellbeing
  • Leadership
  • Aligning Employee Experience and Customer Experience
  • Managing change
  • Productivity
  • The impact of Covid-19

Hopefully you will find the results and the practical insights useful. You can learn a little more about the survey by watching the short video below, featuring co-creator of the Employee Experience Opportunity, Nicholas Wardle.

Enter your details in the form below and we will send you a link to download the results.

Related Insights

What are the moments that matter of the Employee Experience?

Organisations obsess over the importance of creating Moments that Matter for their customers – and so they should for their employees.
2 Minutes

What’s the difference between Employee Experience and Employee Engagement?

Though the two terms share some similarities, they are not the same. Engagement is an outcome of Employee Experience. We do recognise, though, that for the last decade or so, engagement has sometimes been used as an umbrella term for the experience an employee has at an organisation.
5 Minutes

How can organisational culture be managed and adapted over time?

Strategies, challenges, and insights on how to steer the cultural ship of your organisation through the ever-changing business seas.
8 Minutes

EX on a budget #3

In this series, Nicholas Wardle shares some of the successful no-cost or low-cost initiatives we've supported organisations with across their Employee Lifecycle. In this video, he discusses careers pages.
2 Minutes 03/04/2025

EXclusive News – January 2025

Welcome to the latest edition of EXclusive News, produced by Brand Experiences.
4 Minutes 29/01/2025

Would you like to speak to one of our experts?