Employee Experience Opportunity survey 2020

Working with the Institute of Internal Communication (IoIC) we ran the 2020 Employee Experience Opportunity (EXO) survey.

The full results are available to download below. Big themes include:

  • Employees' attitudes to work
  • Motivation & Wellbeing
  • Leadership
  • Aligning Employee Experience and Customer Experience
  • Managing change
  • Productivity
  • The impact of Covid-19

Hopefully you will find the results and the practical insights useful. You can learn a little more about the survey by watching the short video below, featuring co-creator of the Employee Experience Opportunity, Nicholas Wardle.

Enter your details in the form below and we will send you a link to download the results.

Related Insights

EX on a budget #1

In this series, Nicholas Wardle shares some of the successful no-cost or low-cost initiatives we've supported organisations with across their Employee Lifecycle. In this video, he discusses the gap between when an employee agrees to join an organisation and the first day.
2 Minutes 03/04/2025

Employee Experience EXplained #4: How do you build your core EX team?

In the fourth in the series, Nicholas Wardle explains who you need in your core EX team and why.
3 Minutes 11/11/2023

How do you transform organisational culture?

Explore effective strategies for changing organisational culture, including leadership roles, communication techniques, and learning adaptations.
5 Minutes

EXclusive News – January 2024

Welcome to the latest edition of EXclusive News, produced by Brand Experiences.
3 Minutes 29/01/2024

Would you like to speak to one of our experts?