Employee Experience EXplained #10: How should we measure EX?

Here’s links to recent reports we’ve come across that we’ve found interesting and some of our key takeaways from them.

Welcome to the latest edition of EXclusive News, produced by Brand Experiences.

Putting yourselves in the shoes of employees

So, just what is EX?

It's reckoned that angry customers are two-to-three times more likely to leave a review than a happy customer. It's likely to be the same for your employees.