Employee Experience Opportunity survey 2020

Working with the Institute of Internal Communication (IoIC) we ran the 2020 Employee Experience Opportunity (EXO) survey.

The full results are available to download below. Big themes include:

  • Employees' attitudes to work
  • Motivation & Wellbeing
  • Leadership
  • Aligning Employee Experience and Customer Experience
  • Managing change
  • Productivity
  • The impact of Covid-19

Hopefully you will find the results and the practical insights useful. You can learn a little more about the survey by watching the short video below, featuring co-creator of the Employee Experience Opportunity, Nicholas Wardle.

Enter your details in the form below and we will send you a link to download the results.

Related Insights

What is the role of organisational culture in business?

This comprehensive article delves deep into how culture influences productivity, innovation, employee engagement, and more, with insights backed by scientific research.
8 Minutes

EX on a budget #3

In this series, Nicholas Wardle shares some of the successful no-cost or low-cost initiatives we've supported organisations with across their Employee Lifecycle. In this video, he discusses careers pages.
2 Minutes 03/04/2025

EXclusive News – March 2024

Welcome to the latest edition of EXclusive News, produced by Brand Experiences.
3 Minutes 28/03/2024

EXclusive News – November 2023

Welcome to the latest edition of EXclusive News, produced by Brand Experiences.
5 Minutes 28/11/2023

Would you like to speak to one of our experts?