An effective EX strategy will not only drive improvements in productivity and reduce employee turnover but is also fundamental to delivering an outstanding CX.
Frictionless Employee Experience
The easier we make it for employees to be effective in their roles, the more productive they will be and the longer they are likely to stay with us. Think of it like a game of snakes and ladders where we are looking to remove all of the snakes and create as many ladders as possible.
Moments that Matter
These are key moments in an employees journey where we look for opportunities to exceed expectations and delight our employees by going above and beyond.
Motivation has a profound effect on our productivity and effectiveness as well as our mental health and well being. Motivational Maps help us understand what drives each individual so that we can manage and motivate them better.
Many organisations are seeking significant business improvements through change and transformation programmes that rely on employee engagement and adoption to be successful. We support these initiatives to achieve quicker and better results.
The Employee Experience Opportunity
We are on a mission to achieve parity between EX and CX. This means parity in the boardroom, parity on budgets, all driven by a clearly demonstrable ROI.