Working with the Institute of Internal Communication (IoIC) we ran the 2020 Employee Experience Opportunity (EXO) survey.

 

The full results are available to download below. Big themes include:

 

  • Employees' attitudes to work
  • Motivation & Wellbeing
  • Leadership
  • Aligning Employee Experience and Customer Experience
  • Managing change
  • Productivity
  • The impact of Covid-19

 

Hopefully you will find the results and the practical insights useful. You can learn a little more about the survey by watching the short video below, featuring co-creator of the Employee Experience Opportunity, Nicholas Wardle.

 

 

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